New Built for Malaysian car dealers

Every WhatsApp enquiry answered. Even at 11pm.

GenieReply is your dealership's WhatsApp genie. It replies in seconds with your real stock, prices and loan estimates, books viewings, and passes serious buyers to your sales team.

Secondsto reply, not hours
24/7nights, Sundays, holidays
3 languagesEnglish · BM · 中文
Your Dealershipreplies instantly
Hi, ada Myvi bawah 50k?11:42 pm
Ada! 2 unit Myvi bawah RM50k 🚗
2019 Myvi 1.3 G
RM36,800 · ~RM404/bln
2018 Myvi 1.5 AV
RM45,800 · ~RM503/bln
11:42 pm
Yang 2019 boleh tengok Sabtu?11:43 pm
Boleh! Pukul berapa? Kami buka 9:30am–7pm 😊11:43 pm
11 pagi11:43 pm
Siap ✅ Sabtu 11:00 pagi, cawangan Shah Alam. Jumpa nanti!11:43 pm
Official WhatsApp Business Platform English, Bahasa Malaysia & 中文 Each dealer's data kept private Set up for you in 1 day
The problem

Slow replies send buyers to the next dealer.

Car buyers message several dealers at once. The first useful reply usually wins the viewing.

11pm

Buyers browse at night

They message after work and on Sundays, when your team is offline.

“Price?”

The same questions all day

Still available? Last price? Monthly how much? Your salespeople answer them again and again.

Lost

Leads stuck in personal phones

Chats sit in each salesman's WhatsApp. No follow-up, no record when they leave.

What GenieReply does

A salesperson that never sleeps.

It works on your existing WhatsApp Business number. Customers just chat like normal.

Answers from your real stock

“Any Myvi below 50k?” shows matching cars from your live stock list, with photos.

Loan estimates

Monthly instalments worked out with your own rates, always marked as an estimate.

Books viewings

Test drives and appointments go straight into your backend for the team to confirm.

Speaks their language

English, Bahasa Malaysia and Chinese, and it switches when the customer does.

Hands over to your team

Price talks or tricky questions go to a salesperson, who replies from the same chat.

Every lead in one place

Stock, leads, chats, appointments and trade-ins in one simple backend. Import stock from Excel.

Three languages

Malaysian customers, Malaysian answers.

The same question, answered the way each customer asked it.

English
Is the City still available?
Yes! 2021 Honda City 1.5 V, RM72,800. Want to book a test drive? 🚗
Bahasa Malaysia
Bulanan berapa untuk Vios?
Anggaran ~RM700 sebulan untuk 9 tahun. Nak saya kira dengan deposit lain?
中文
有没有七人座的车?
有的!我们有 Alza 和 Xpander,要我发图片给你吗?📸
How it works

Live in one day. We set it up for you.

You only need your WhatsApp Business number and your car list.

  1. Connect WhatsApp

    Link your dealership's number through Meta's official WhatsApp Business Platform.

  2. Add your cars

    Upload your stock from Excel, then add branches, opening hours and loan rates.

  3. Go live

    Customers message as usual. GenieReply replies instantly and logs every lead for your team.

Your backend

You stay in control.

See every chat and booking. Jump in any time.

  • Read every conversation, and reply as staff with one click
  • Appointments and test drives in one list
  • Add, import or mark cars sold, and the bot updates instantly
  • Staff accounts for your team, with light and dark mode
  geniereply.com/admin
New leads today14
Viewings booked5
Need a salesperson2
Aisyah
2019 Myvi · Sat 11:00
booked
Mr Tan
Honda City · asking last price
needs staff
Rajesh
7-seater below 70k
new

Example data

Pricing

One simple monthly plan.

If one extra car is sold a month, it has paid for itself.

For used & recond dealers

GenieReply for Dealers

Contact us for your monthly price.

  • Unlimited customer chats
  • Setup done for you
  • Staff backend and Excel stock import
  • English, BM and 中文
  • Cancel any time
FAQ

Questions dealers ask.

Do I need a new WhatsApp number?

No. GenieReply works with your dealership's WhatsApp Business number, connected through Meta's official WhatsApp Business Platform.

Can my staff still reply to customers?

Yes. Your team can read every chat in the backend and reply with one click. The bot pauses for that customer while staff are handling it.

What happens if the bot doesn't know the answer?

It never makes up prices or promises. Price negotiation and questions it can't answer are handed to a salesperson, who is alerted in the backend.

How do I add my cars?

Upload your stock list from Excel in one go, or add cars one by one with photos. When a car is sold, mark it sold and the bot stops offering it.

Is my customer data safe?

Each dealer's data is kept separate and private. Read our privacy policy for the details.

Let your genie answer tonight's buyers.

Message our demo on WhatsApp and see exactly how your customers will be answered.